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Privacy Policy for autopassguide.info

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This Privacy Policy describes how the company operating autopassguide.info ("we", "us", "our online platform") collects, uses, and discloses your information in connection with your access to and use of our website, autopassguide.info, and the related services we provide, including comprehensive support and consulting for purchasing, renewing, and ensuring compliance with Czech e-vignettes.

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We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) (EU) 2016/679.

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1. Information We Collect

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We collect various types of information for different purposes to provide and improve our services to you.

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1.1. Personal Data You Provide Directly

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When you interact with our site, particularly when seeking support or advice regarding Czech e-vignettes, you may provide us with personally identifiable information, including but not limited to:

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• Name
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• Email address
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• Vehicle registration details (e.g., license plate number)
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• Country of registration
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• Details related to your inquiries or support requests
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1.2. Data Collected Automatically

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When you visit our site, we may automatically collect certain information from your device, including:

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• IP address
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• Browser type and version
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• Operating system
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• Referral source
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• Pages viewed
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• Time spent on pages
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• Navigation paths
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• Dates and times of access
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This information is collected through cookies and similar tracking technologies. Please refer to Section 8 for more details on our use of cookies.

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2. How We Use Your Information

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We use the collected data for various purposes, based on legal grounds, including:

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• To Provide and Maintain Our Services: To deliver the content and automotive support services related to Czech e-vignettes, including answering your questions and providing consulting.
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• To Improve Our Website: To understand how users interact with our site, identify areas for improvement, and enhance user experience.
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• For Communication: To respond to your inquiries, provide customer support, and deliver information relevant to your requests.
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• For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, or fraudulent activities.
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• For Legal Compliance: To comply with legal obligations and respond to lawful requests from public authorities.
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• For Analytics: To monitor the usage of our site and conduct statistical analysis to improve our offerings.
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3. Legal Basis for Processing Personal Data under GDPR

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Our legal basis for collecting and using the personal data described in this Privacy Policy depends on the data we collect and the specific context in which we collect it:

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• Performance of a Contract: We may process your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract (e.g., providing vignette support).
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• Consent: We may process your data where you have given us explicit consent to do so for a specific purpose (e.g., for certain non-essential cookies or marketing communications). You have the right to withdraw your consent at any time.
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• Legitimate Interests: We may process your data when it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our services, ensuring security).
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• Legal Obligation: We may process your data where it is necessary for compliance with a legal obligation to which we are subject.
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4. Sharing Your Information

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We do not sell your personal data. We may share your information with third parties only in the following limited circumstances:

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• Service Providers: We may engage third-party companies and individuals to facilitate our service ("Service Providers"), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include hosting providers, analytics services, and customer support platforms.
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• Legal Requirements: We may disclose your personal data in the good faith belief that such action is necessary to:\n
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  • Comply with a legal obligation
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  • Protect and defend our rights or property
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  • Prevent or investigate possible wrongdoing in connection with the service
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  • Protect the personal safety of users of the service or the public
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  • Protect against legal liability
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• Business Transfers: In the event that our online platform undergoes a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personal data may be among the assets transferred.
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• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
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5. Data Security

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The security of your data is important to us. We implement appropriate technical and organizational measures designed to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

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6. Data Retention

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We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

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We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

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7. Your Data Protection Rights under GDPR

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If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

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Your principal rights under GDPR are:

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• The right to access: You have the right to obtain confirmation as to whether or not your personal data are being processed, and, where that is the case, access to the personal data.
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• The right to rectification: You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have incomplete personal data completed.
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• The right to erasure ("right to be forgotten"): You have the right to the erasure of your personal data without undue delay in certain circumstances.
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• The right to restrict processing: You have the right to restrict the processing of your personal data in certain circumstances.
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• The right to object to processing: You have the right to object to our processing of your personal data on grounds relating to your particular situation, or for direct marketing purposes.
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• The right to data portability: You have the right to receive your personal data in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller in certain circumstances.
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• The right to withdraw consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information. This will not affect the lawfulness of processing based on consent before its withdrawal.
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• The right to lodge a complaint with a supervisory authority: You have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that our processing of your personal data infringes data protection laws.
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To exercise any of these rights, please contact us using the details provided in Section 11.

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8. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

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We use the following types of cookies:

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• Necessary Cookies: Essential for the website to function correctly (e.g., managing user sessions). These do not require explicit consent as they are necessary for the core functionality of the site.
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• Analytics/Performance Cookies: Collect information about how you use our site, allowing us to improve its performance and functionality. This data is typically aggregated and anonymous.
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• Functionality Cookies: Enable enhanced functionality and personalization (e.g., remembering preferences).
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You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Most browsers allow you to manage your cookie preferences. However, if you do not accept cookies, you may not be able to use some portions of our service optimally.

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9. Children\'s Privacy

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Our service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

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10. Changes to This Privacy Policy

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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our service prior to the change becoming effective and update the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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11. Contact Us

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If you have any questions about this Privacy Policy, your rights, or wish to exercise your data protection rights, please contact us at:

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Nová Ves 4

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Brno

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602 00

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Czech Republic

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